Distribution FAQ
Marketing FAQ
Store FAQ

Distribution FAQ

Please contact us with questions about the e-book Internet distribution service.

Marketing FAQ

Why do I need marketing?

Online marketing is becoming increasingly important for the author/writer. While it is getting easier for people to buy books, particularly more obscure works, via online stores like Amazon, buyers need to know about you and your book before they will buy. This makes having a Website imperative, firstly. Then marketing is needed to drive readers to your site and tell them about your book.
The Internet represents an incredible opportunity for authors. With the right marketing tools you can find readers/buyers that would have been otherwise difficult to reach. The Internet has allowed authors to publish their own works without the need for a big publisher, and find markets all over the world.

What will this marketing do for me?

These marketing book boosts will increase your book's profile on the Internet and bring attention to your Website, if you have one. However, please note that marketing and promotion is an ongoing task and while these book boost packs are a very good start, they should not be seen as a complete solution.

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Store FAQ

How do I know that payment is secure?

Payment is organised through the internationally renowned Paypal payment system. This is a secure system. However, you should never give your user name and password to anyone, particularly when requested in an email.
For more information, see http://www.paypal.com

What happens when I buy?

Payment is handled through the Paypal payment system. You do not need to be a member to use your credit card, however you do need to be in one of the Paypal approved countries.
Following payment, you will be redirected to a download link. You download a zip file that contains a Word document (.doc) with a form you need to fill out and either fax or email to Smink Works. If you lose the download link, don't worry, the link will be emailed to you as well, and lasts 24 hours. If you are unable to download the zip file, please contact us as soon as possible.

I have forwarded my information and the form, what next?

A Smink Works person will contact you by email. Please note that if you do not hear from someone from Smink Works within two business days, please email/fax/phone, in case your email has got lost in spam, etc.

The download link didn't work, what do I do?

Please contact us as soon as possible and we will email the file to you.

IF THESE QUESTIONS HAVE FAILED TO ANSWER YOUR QUERY, PLEASE CONTACT US

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